Welcome to supportmove.com (this 'Website').


Support Move Ltd ('Support Move'), registered in England and Wales with company number 8371875 whose registered office is Ashleigh House, 81 Birmingham Road, West Bromwich, West Midlands, B70 6PX, owns and operates this Website. For the purposes of these Terms and Conditions 'We', 'Our' and 'Us' refers to Support Move. Please review these Terms and Conditions carefully before using this Website.

By using or accessing this Website (whether as a guest or a registered user) you confirm your agreement to these Terms and Conditions. Your use of this Website is at all times subject to these Terms and Conditions (which form a legally binding contract between Support Move and you) and all applicable laws. If you do not agree to these Terms and Conditions, do not use this Website.

These Terms and Conditions apply to the services available from www.supportmove.com and any of its current or future sub-domains (the "Services"). We reserve the right to change these Terms and Conditions from time to time. Any such changes will be displayed on this Website. Your continued use of this Website following such changes will be deemed to be your acceptance of such amended Terms and Conditions. If you do not accept any such changes, you should stop using this Website.

Data Protection Act 1998

Support Move respect and value the security and privacy of those of its contacts. Support Move follows strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our contacts and administration database either because of work we have undertaken or are currently engaged in, or because we believe that clients may be interested in receiving material from us about our business and services. As such we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that you do not receive unwanted material through the post.

In accordance with your rights under the Act, you may request the amendment of the personal information held or to cease receiving direct marketing materials. Support Move does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between Support Move, its associated companies and to our contractors.

Content and Information

The description of the properties offered by us contained in the Site are for information purposes only. The information and descriptions contained herein are not intended to be complete descriptions of all the features. While we endeavour to ensure that the information and description is accurate and up-to-date we cannot guarantee this. Any reliance on the information contained in the Site is at your own risk. We disclaim all warranties (expressed or implied) as to the accuracy or completeness of the information or materials contained on or linked to from the Site. You should (where relevant) consult the hard copy particulars relating to the property in which you are interested. These particulars are available upon request.

Legal Exclusions and Limitations

While we take every care to ensure that the standard of the Site remains high and to maintain the continuity of the Site, the Internet is not a stable medium and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate the Site (or any particular part of it) or to provide the services offered on the Site. In addition, we make no representations or warranties about the accuracy, completeness, and freedom from viruses, availability, reliability or suitability for any purpose of the information and related graphics published on the Site (including all texts, advertisements, links or other items) which may contain technical inaccuracies and typographical errors. The Sale of Goods Act(s) and all other legislation from time to time that imply terms into contracts is/are expressly excluded from application to the Site and the services supplied in connection with it to the fullest extent permitted by law.

We and all content providers and contributors to the Site disclaim and exclude to the fullest extent permitted by law all liability for any loss or damage whatsoever whether arising in tort, contract, equity or otherwise and arising out of or in relation to or in connection with your access to or use of or inability to use the Site.

We are not providing any legal, accounting or any other professional advice or opinion on specific facts or matters and we exclude all representations and offer no warranties. Neither we nor any of our directors, officers, employees or agents will be liable for damages arising out of or in connection with the use of the Site or the information contained in it. This is a comprehensive limitation of liability that applies to all damage of any kind including (without limitation), compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of opportunity, loss of or damage to property and third party claims save that nothing in the terms, conditions and provisions of the Site shall exclude or restrict liability for death or personal injury resulting from our negligence or that of our directors, officers, employees or agents.

On the Site you may be offered various links to other sites which we hope you will be interested in and enjoy. We do not accept any responsibility for the content of those sites, the owners of which do not necessarily have any association, commercial or otherwise with us.
Nothing contained in the Site shall form a contract or part of a contract other than as expressly provided and other than the terms, conditions and provisions of the Site.

Where appropriate your statutory rights are not affected by these Terms and Conditions of Use.
We expressly do not accept responsibility for the content and information on the linked sites and we do not accept responsibility (without derogation from the above) for the views, sound recordings, video or other graphics expressed on the linked sites.


We reserve the right to amend these Terms from time to time without notice to you. Please check the Terms periodically to see whether a change has been made to them. If you do not agree with any change in these Terms please discontinue further use. Your continued use of connells.co.uk will signify your acceptance of any change in the Terms set out here.

From time to time Support Move may supplement these Terms with additional terms applying to specific content or events (“Additional Terms"). Any Additional Terms will be clearly placed on supportmove.com to be viewed in connection with the specific content or events. All Additional Terms will form part of these Terms. Support Move may modify or discontinue supportmove.com with or without notice to you and without liability to you or any third party.


When you register with us you are stating that you are eighteen [18] years of age or over [We do not allow persons who we know to be 17 years of age or younger to register with supportmove.com.]

You agree that any information you provide to us about yourself upon registration or at any other time will be true, accurate and complete and that you will ensure that this information is kept accurate and up-to-date at all times.  Details of the information that we collect and how this is used is contained within our Privacy Policy.

Third Party Web Sites, Goods and Services

This Website contains material (including but not limited to advertisements) submitted and created by third parties. All third party material is published by Support Move in good faith. Support Move does not accept any responsibility for the accuracy of such material (nor is any warranty expressed or implied by publication) and Support Move specifically disclaims and excludes all liability to any person (be they advertiser, reader or user) for any loss or damage of any nature whatsoever or however arising from any error, omission or inaccuracy in such material and Support Move takes no responsibility for such material.

In the event that you purchase or obtain any goods or services from a third party then your acquisition of such goods or services will be in accordance with the third party's terms and conditions and Support Move will have no liability to you in respect of the same.

You agree that Support Move has not conferred by implication, or otherwise, any licence or right under any patent, trademark or copyright (except as expressly provided) of Support Move or of any third party.


You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.

Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.

Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).

If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

These terms and conditions and your use of this website are governed exclusively by English law.

This does not affect your statutory rights as a consumer.

Support Move Limited is registered in England and Wales (registered number 8371875). Our registered office is at Ashleigh House, 81 Birmingham Road, West Bromwich, B70 6PX.

Further terms for Landlords advertising properties on this website

It is the landlord’s responsibility to make sure that all personal and property particulars are correct. We are not responsible for any mis-descriptions that have been provided by you.

If you are a landlord, you cannot upload any corporate or other logo, image to your property description and your images you upload. You must not include your phone number, website address or email address to the property description.

We will review each portal before becoming live on the portals and our website. An email or call will be made to you to confirm all the information.

Landlord & Tenant disputes

Any dispute that arises between a landlord and tenant who have used our service will be resolved solely by the landlord and tenant. We are not responsible and shall have no liability for any disagreements or disputes that may arise throughout a tenancy term.

In the case of deposits held under a Deposit Protection Scheme (DPS), if We have collected the deposit on behalf of the landlord, We are deemed to have acted as ‘stakeholder’ so that in the event of any dispute, Support Move will take only such reasonable and appropriate action as may be determined by the relevant dispute resolution service in relation to the dispute.


Fees are collected upfront by Paypal for property advertising, Tenancy administration and viewings. Support Move reserve the right to charge the tenants fee in respect of referencing at £150 inc. VAT and £50 Inc. VAT for every other adult residing in the property. (Each tenant is referenced individually and if there is a guarantor involved as well they are also referenced and charged.)

All tenancy agreements will be drawn up using Support Move’s standard tenancy agreement and on the basis of the information supplied by the Landlord. Support Move do not hold any responsibility for any errors in the agreement due to faulty or missing information. Support Move accepts no responsibility for gas safety unless we are appointed to manage the property and in particular it is not our responsibility to make sure there is a valid gas safety certificate in place before occupation.

How to contact Support Move

If you have any questions regarding any of the services or products featured please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.