Step – by – step guide to selling property

To make the process less stressful we have produced a helpful step by step guide to understand the sale procedure of selling your property.

Step One: Accurate Valuation

A free valuation is carried out by an experienced member of staff from Support Move who will give you the best price possible to sell your property in the shortest space of time. The valuer may also discuss improvements to the property to enhance the sale figure.

Step Two: Packages


Products Budget
£999 all inclusive
1.50% all inclusive
Online Marketing x
Local Advertising Extra Charge of £99 Extra Charge of £99
Professional Photography
For Sale Board
Floor Plan £50 £50
EPC £50 £50
Accompanied Viewing Service x  



Step Three: Presenting Your Property

First impressions count so presenting your property is key for a successful sale. Finish off any DIY jobs, add a fresh coat of paint and try to declutter so the rooms look bigger.

Once you have signed up and provided us with relevant documents (identification and terms and conditions signed) a member of Support Move will visit your property to take details for the brochure, photography and floor plans prepared.

Step Four: Marketing

We have a large database of potential buyers who will be contacted regarding your property. Your property will also appear on our new website together with leading portal Zoopla and social media Facebook. We also have adverts in the local newspaper Chronicle and Express and Star (only upon request at an additional charge).

Step Five: Viewings

We offer an accompanied viewing service during our office hours from Monday to Saturday. We can also do accompanied evening viewings if you require our assistance. To achieve interest we aim to do Open Day Viewings. After the viewings your account manager will contact the potential buyers with feedback. We aim to get back to you within 2 working days with feedback whether it be good or bad.

Step Six: Receiving an Offer

Once we have received an offer we will be in touch verbally and in writing. We will also advise you of any special conditions in writing and will check the buyers’ ability before you can decide to accept the offer.

Step Seven: Instructing a Solicitor

It is a good idea to do some research and make an informed decision of which solicitor to instruct. For a successful sale of your property can be dependent on a competent and experienced solicitor.

We can offer recommendations of solicitors and receive quotes on your behalf if required.

Step Eight: Offer Agreed

Once you have accepted the offer we will do the following:

  • Prepare a memorandum of sale
  • Write to all parties to confirm the agreed price 
  • Ask you to confirm your solicitor’s details      


Once you have chosen your solicitor they will send out a draft contract to the buyer’s solicitor who will then carry out preliminary enquiries. At this point you will be able to agree a date for the surveyor to visit your property.

Step Nine: Exchange of Contracts

An exchange of contracts is completed once the following has been confirmed and agreed:

  • Preliminary enquires following receipt of draft contract 
  • Evidence of a good title 
  • Local search queries 
  • Fixtures and fittings to be included 
  • The buyer’s mortgage offer       


Soon as the contract has been signed by both parties the deposit (usually 10% of the sale price) will be asked to be telegraphically transferred or paid in as a banker’s draft by the buyer’s solicitor to your solicitor. The completion date is then set by mutual agreement.  

Step Ten: Completion

Completion is when the remaining monies (usually 90%) is transferred from the buyer’s solicitor to your solicitor’s account. Once this has cleared your solicitor will call you and has you to release the keys. Make sure to take meter readings and all utility accounts.

Agent’s fees are payable on completion which your solicitor will usually have arrangements to pay them and will confirm the amounts with you at exchange.

Congratulations, your property is now sold!